So you hired a lawyer because you feel that you are a victim and you could use some much-needed justice as well as compensation. Every single day, you expect to hear from your lawyer via phone calls, e-mails or text messages, or see him or her face to face .
However, you are surprised and somewhat upset that this is not the case. The last time you heard an attorneys voice was when you hired him or her to represent you. Instead of your lawyer, it is his or her paralegal that communicates with you most of the time. You call your lawyer’s office for a pressing question that just come up, and it is the paralegal who takes your message or assists you. You receive a new message hoping that it’s an update from your lawyer, but it’s just his or her paralegal.
Because it might seem like a paralegal is keeping you from communicating with your lawyer, you may have contempt for that person. You might even be wondering what a paralegal’s roles is and why they are becoming one of your main contacts. However, it is important for you to treat a paralegal nicely. Other than being a human being who is just trying to help, he or she is your direct line to your lawyer. This likely isn’t his or her first case and if the law firm has a high success rate operating in this way, why would you want them to change their successful strategy.
It’s All in a Day’s Work
A paralegal is hired by your lawyer for a reason, and it’s to take good care of a client while he or she is preoccupied with trying to win your case.
Yes, your lawyer is a very busy professional. At any given time, he could be handling several different cases. That’s the price to pay for being very good at what he or she does! Actually, some of the best lawyers might not know how it feels like to have a weekend or holiday break. It’s for this reason why they might have hired a paralegal who is highly qualified to help.
Not Just Anyone’s Secretary
Many believe that a paralegal is just some form of secretary, but they’re wrong. While there is a legal secretary found at some law offices, he or she is someone who focuses on clerical works such as answering phone calls, typing and printing documents, and other tasks that a typical office secretary does.
*The information provided in this article should not be considered legal advice that can only come from a qualified attorney. Paralegals may not provide legal advice except where permitted by law.